The facts
Ships from
Australia
Processing time
5–7 business days after payment is received
Delivery to the US
DG items DHL express only; buyer pays duties (DAP)
Returns window
Request within 14 days of receipt; send only when asked
Return shipping
Customer pays return shipping; original freight not refunded
About Allied FX Company
Allied FX Company is a Melbourne, Australia, special effects makeup company that grew out of the Bluebird FX range, first developed as inks for Pirates of the Caribbean II and III. Bluebird Inks remain one of its lines, and it develops and makes its products in Melbourne.
All web orders ship from Australia and are priced in Australian dollars. Most orders take 5 to 7 business days to process once payment arrives. Many products contain alcohol and must travel as dangerous goods, which go only by DHL express with extra charges at checkout; non-DG orders can go by Australia Post. Overseas orders are delivered at place, so US buyers pay any duties before delivery.
Return requests must be made within 14 days of receipt, and nothing should be sent back until the company asks. The customer pays return shipping.
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