The facts
Ships from
Manchester, England, UK
Delivery to the US
From $16.99, 6–12 working days by FedEx; duties paid at checkout
Returns window
28 days from delivery via returns portal
Return shipping
Customer pays return postage
About KOI Footwear
KOI Footwear is an independent British brand founded in Manchester in 2016. Collections are designed at its Manchester headquarters and made by manufacturing partners in China, covering chunky boots, chunky trainers, platform heels and Mary Janes, plus matching apparel and accessories such as socks.
Everything leaves Manchester tracked. US mainland shipping starts at $16.99 for parcels up to 2 kg, rising with weight, and FedEx International Connect delivery takes 6 to 12 working days. US duties are collected at checkout, so nothing extra is due on arrival.
Buyers have 28 days from delivery to send items back through an international returns portal, without contacting the brand first, and they pay the return postage themselves.
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