The facts
Processing time
Processed within 1–2 business days
Delivery to the US
Flat-rate shipping for lower 48 online orders; no P.O. boxes
Returns window
RMA required; 10% restocking fee if returned without one
Operated by
Polytek Development Corp. brand
About Alumilite
Alumilite sells casting resins, mold-making materials and related supplies for DIY, craft and industrial projects through its own web store; its terms place it among the brands of Polytek Development Corp. Customer service runs on Eastern time from Kalamazoo, Michigan.
Orders are processed within 1 to 2 business days, and the company aims to ship the same day without guaranteeing it. Flat-rate shipping, when offered, applies to online orders to the lower 48 states; there is no shipping to P.O. boxes, and international orders must be placed by phone.
Returns need a Return Materials Authorization number requested through the contact form; returns that arrive without one are charged a 10% restocking fee.
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