The facts
Processing time
Up to 5 business days before shipment
Delivery to the US
Online orders ship to the contiguous 48 states only
Returns window
Unopened, original packaging, within 30 days of order; 20% restocking
Return shipping
Customer pays return shipping
Payment
Mastercard, Visa, Amex, PayPal
Operated by
Reynolds Advanced Materials-U.S., Inc.
About Reynolds Advanced Materials
Reynolds Advanced Materials supplies materials for mold making, casting, sculpting and composite work, including Smooth-On products, through branch locations across the United States and an online store.
Web orders ship only to the contiguous 48 states; Alaska and Hawaii customers are directed to call the North Hollywood location. Orders may take up to five business days to process before shipping, and transit damage must be reported to the branch within 5 business days.
Unopened products in original packaging can be returned within 30 days of the order date with prior authorization. Buyers pay return shipping and a 20% restocking fee applies. Mastercard, Visa, American Express and PayPal are accepted. The terms name Reynolds Advanced Materials-U.S., Inc.
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