The facts
Ships from
Macungie, Pennsylvania, US
Processing time
Up to 5 business days; online orders to contiguous 48 states only
Returns window
Unopened, within 30 days of order date, with RMA; 20% restocking fee
Return shipping
Buyer pays return shipping and bears transit risk
Payment
Mastercard, Visa, Amex, PayPal
Operated by
Smooth-On, Inc.
About Smooth-On
Smooth-On is a manufacturer of mold-making rubbers, casting resins, foams and related materials, based in Macungie, Pennsylvania. It runs its own web store and also lists distributors for buyers outside the US.
Online orders are accepted only for delivery within the contiguous 48 states. Orders can take up to five business days to process and ship by UPS or FedEx; the terms list smaller liquid and bagged units as shipping without handling charges.
Unopened products in original packaging may be returned within 30 days of the order date, after calling for authorization with the lot numbers. The buyer pays return freight and a 20% restocking fee applies. Mastercard, Visa, American Express and PayPal are accepted.
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