The facts
Ships from
Florence, Kentucky, US (North American orders)
Processing time
Orders before 1 p.m. EST generally ship the same day
Delivery to the US
2–5 business days; $7.99, free over $100
Returns window
30 days from delivery; unworn, unwashed, tags and packaging
Return shipping
US buyers pay return shipping; no exchanges
Operated by
Burgschneider Inc. (US)
About Burgschneider
Burgschneider is a German maker of medieval, fantasy and LARP clothing with a store in Mechernich, near Cologne, and an outlet store in Oberursel. Its online shop sells garments and accessories for medieval, fantasy and LARP outfits and also lists event tickets, and US shoppers can browse in dollars.
North American orders ship from a US distribution center in Florence, Kentucky, run by Burgschneider Inc. Orders placed before 1 p.m. Eastern generally ship the same day, and US delivery takes 2 to 5 business days. Shipping costs $7.99, or nothing on orders over $100, though bulky goods carry an extra fee. PO boxes and APO/FPO addresses are not served.
Unworn, unwashed items with tags and original packaging can be returned within 30 days of delivery for a refund after emailing the shop with the receipt. Exchanges are not offered, US buyers pay their own return shipping, and shipping charges are not refunded.
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