The facts
Processing time
5–10 business days; custom orders about 10–15 working days
Delivery to the US
Free 10–20, standard 5–10, fast 3–5 business days
Returns window
Report within 2 days with photos; return within 2 weeks; errors and defects
Return shipping
Buyer pays tracked return postage; shipping fees not refunded
Final-sale items
Used, washed, stained or smoke/perfume-scented items
Made to measure
Y — standard US size or custom measurements
Sizing
Bust, natural waist and hips with tape; cm or inches
Payment
PayPal; Visa, Mastercard, JCB, Maestro, Discover
Operated by
EASYFLOW LOGISTICS LIMITED, Cambridge, England
About ACcosplay
ACcosplay sells costumes from TV series, films, anime and games, made by its own team of tailors. Buyers can pick a standard US size or submit custom measurements; some listings use Asian sizing, which the product description flags. The company named on its contact and terms pages is EASYFLOW LOGISTICS LIMITED, with a registered address in Cambridge, England, which the shop says is not a return address.
Delivery time combines tailoring (5 to 10 business days, often 10 to 15 for custom orders and longer around Halloween) with shipping: free 10–20, standard 5–10 or fast 3–5 business days.
Refunds or remakes apply to wrong-size, defective, missing or significantly different items, reported with photos within 2 days of delivery; returns must be sent back by tracked mail within 2 weeks at the buyer's cost. Used, washed or scented items are excluded.
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