The facts
Ships from
Hangzhou, Zhejiang, China
Processing time
Made to order, about 3–25 days
Delivery to the US
Economy 25–50, express 7–15, expedited 3–7 workdays
Returns window
7 days from receipt; unused, original packaging
Return shipping
Buyer pays round-trip freight plus 20% handling fee
Final-sale items
Customized products; wigs taken apart or tried on
Made to measure
Y — standard or custom measurements; custom pieces from photos
Sizing
Bust at fullest point, natural waist; extra notes in order field
Payment
PayPal and credit card
About Cosplay Clan
Cosplay Clan (trade name Cosplay Clans) sells anime, game and film cosplay costumes and wigs from a base in Hangzhou, Zhejiang, China. Every costume is made to order, whether the buyer picks a standard size or submits custom measurements, and the shop also quotes fully custom pieces from reference photos.
Tailoring takes about 3 to 25 days. Shipping then runs 25 to 50 workdays by economy delivery, which is what the free shipping option uses, 7 to 15 by express, or 3 to 7 by expedited service.
Refunds or exchanges must be requested within 7 days of receipt, for unused items in their original packaging. Buyers pay round-trip freight on change-of-mind returns, and the shop deducts a 20% handling fee. Customized products cannot be returned, and wigs that have been taken apart or tried on are excluded. Payment is by PayPal or card.
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