The facts
Ships from
Shenzhen, Guangdong, China
Processing time
Custom pieces 15–20 business days; in-stock items within 3
Delivery to the US
5–30 post days by carrier; DHL Express 5–7
Returns window
Email photos within 2 days of delivery; return within 2 weeks
Return shipping
Buyer pays return postage via postal airmail
Made to measure
Y — most costumes custom made to buyer measurements
Sizing
Shoulder, chest, waist, hips, arm, inseam, thigh and calf
Payment
Visa, Mastercard, Amex, Discover, JCB, Diners Club
About Takerlama
Takerlama is an online cosplay costume retailer whose contact page lists an office in Longhua, Shenzhen, China, noting that it is not a return address. It sells film, TV, anime, game and party costumes plus props, and most pieces can be custom made to the buyer's measurements.
Tailoring a new costume normally takes 15 to 20 business days, while in-stock items are ready within 3 business days. International delivery takes 5 to 30 post days depending on the carrier chosen; DHL Express is quoted at 5 to 7 days. Orders ship duties unpaid, and P.O. Box or military addresses need EMS.
Returns or remakes cover defective, missing, wrong or misdescribed items and sizing errors made by the shop. Buyers must email photos within two days of delivery and send goods back within two weeks by postal airmail at their own expense. Cancellation is only possible within 24 hours, before production starts.
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